Our Methods In Healing
Learn more about our services and processes below. You will find detailed yet easy to understand information relating to all of the patient services on offer at Amiens Clinic.
A Modern Medical Practice
Our Doctors are proficient in the management of medical and psychological conditions in men, women and children of all ages. We provide home visits, check-ups, family planning, pap smears, pregnancy tests, ECG heart checks, counselling, Lifestyle and Chronic Disease Education / modification and Care Planning, DVA Coordinate Veterans Care, Spirometry checks child health and immunisations, travel medicine and vaccinations, minor surgery (including suturing, removal of moles and sunspots), liquid nitrogen freezing for sun spots and warts, work injuries, aged care and preventative care. We also have Hobart Pathology on site in our practice. We have a wide range of brochures available including exercises and patient education sheets. Please feel free to ask for any brochures or more information about our services.
Amiens Clinic is unable to take on existing Workers Compensation claims due to risks involved with poor continuity of care.
This clinic does not routinely prescribe medications subject to misuse.
Some of our Doctors provide appointments and some run their sessions as an open clinic to maximize availability. In general, appointments are made available for particular issues such as minor surgery, medicals and patients with complex medical problems. Extended appointments may be arranged by discussion with your doctor or with reception staff.
If you can not make it to an appointment, please phone the clinic to let us know. Patients who fail to attend 3 appointments in a short period of time without notification will be refused future appointments and asked to attend Open Clinics only.
All emergencies (eg: chest pain, breathlessness, seizures, bleeding etc) are treated with urgency.
If you feel your medical situation is urgent, please inform the staff as soon as you arrive.
With over a decade of experience, Glyn Spaulding offers Cognitive Behaviour Therapy (CBT), Brief Therapy, Psycho-Dynamic Therapy, and more to help people with a range of mental health and normal, day to day issues.
FEES AND BILLING ARRANGEMENTS
This clinic routinely bulk bills DVA card holders, Pension card holders over 65 years of age and and all children under the age of 16. Any variances to these billing practices are at our Doctor’s discretion.
The standard consultation fee for private patients seeing a GP is $75 (with a Medicare rebate of $37.05) and longer consultations will incur a fee of $120 (with a Medicare rebate of $71.70).
Australian citizens who hold a Medicare Card will receive a rebate for these consultations.Private Medical Examinations will incur a fee of $88 including GST. These fees will need to be paid prior to your consultation.
*Please Note: Longer appointments, complex or additional services (such as ECG’s, Pregnancy tests or Minor Surgery) may incur additional charges.
Home visits are available for regular patients of our practice, who live in the Northern Suburbs and are unable to attend the surgery due to severe medical reasons or lack of mobility.
To arrange a home visit please contact the clinic before 12:00pm
If calling for results, the receptionist will usually be able to help you by letting patients know when checked results require a follow up or have been marked as no action required. When a result has not yet been checked or a patient is requesting specifics about a result over the phone, a message will be left with the practitioner who ordered the tests. Reception may then inform the patient of the practitioner’s response. In some cases the practitioner may request a follow up appointment to discuss the results. If you wish to speak to a practitioner, you may be asked to be placed on hold until the practitioner is free or a message may be left for the practitioner. In an urgent situation you will be put straight through.
RECALLS AND NATIONAL REGISTERS
Our practice is committed to providing preventative care. We may issue reminder notices from time to time offering patients preventative health services appropriate to their care. If you do not wish to be part of the system, please advise reception or your doctor.
Our practice also encourages the use of national registers (such as the National Pap Smear Register, Bowel Cancer Screening Register and the Australian Childhood Immunisation register) and may contact patients regarding reminders sent to us by these registers.
PROTECTING YOUR PRIVACY
We encourage our patients to openly discuss any problems or complaints they may have with their doctor or out administration staff either verbally or in writing.
If a patient is unsatisfied and wishes discuss the matter outside the surgery, there are several options available including the Health Complaints Commission, NAB House, Level 6, 86 Collins Street, Hobart Ph: 1800 001 170.
Note: Please be aware that referred services (eg: pathology tests, radiology and specialist consults) may incur out of pocket fees for the patient. Patients are asked to contact the provider for information regarding their fee arrangements.